Cloud Care
Maximise cloud success with proactive cloud management
Public cloud forms the backbone for vital app delivery, both to internal and external users. By perpetually monitoring, fine-tuning, and safeguarding your cloud environment, we bolster performance and trim superfluous expenses.
Partnering seamlessly through our distinctive co-pilot model, our cloud experts and your team forge empowerment and mastery as your cloud narrative unfolds. Our service pioneers the tandem of everyday operational support and ongoing proactive enhancements, constantly amplifying your cloud ecosystem.
The Instillery have an innate understanding of our business and provide us with the IT support, agility and responsiveness our business needs in today’s global and digital marketplace.
Paul Littlefair
Chief Information Officer, Livestock Improvement Corporation
How We Do It
Expert Cloud Support
Call on our team of experts for support and escalation of cloud platform performance or availability issues, and for assistance and support with cloud configuration. Chatops available general enquiries and discussion about your cloud service.
Monitoring & Alerting
Visibility is the first step in ensuring systems stay up and running and don’t cause unnecessary slowdowns or risks to your business. We monitor your systems 24x7 looking at performance, capacity and availability.
Cost Optimisation
Cost optimisation is a key aspect of well managed public cloud. Using industry-leading tools, we provide insights into opportunities to optimise costs ensuring your business is paying for what you need, and nothing you don’t.
Security & Compliance
Move fast with public cloud while staying secure with security and compliance monitoring, which will alert of critical configuration changes, provide compliance scanning against industry standards and baseline security against best practices.
Cloud Advisory
Leverage years of experience when you need advice on best practices public cloud architecture and design such as tagging and taxonomy, account structures, security and networking and automation.
-
Expert Cloud Support
Call on our team of experts for support and escalation of cloud platform performance or availability issues, and for assistance and support with cloud configuration. Chatops available general enquiries and discussion about your cloud service.
-
Monitoring & Alerting
Visibility is the first step in ensuring systems stay up and running and don’t cause unnecessary slowdowns or risks to your business. We monitor your systems 24x7 looking at performance, capacity and availability.
-
Cost Optimisation
Cost optimisation is a key aspect of well managed public cloud. Using industry-leading tools, we provide insights into opportunities to optimise costs ensuring your business is paying for what you need, and nothing you don’t.
-
Security & Compliance
Move fast with public cloud while staying secure with security and compliance monitoring, which will alert of critical configuration changes, provide compliance scanning against industry standards and baseline security against best practices.
-
Cloud Advisory
Leverage years of experience when you need advice on best practices public cloud architecture and design such as tagging and taxonomy, account structures, security and networking and automation.
What We Offer
Support Services
At the core of Cloud Care is our operational support services, based upon industry best practice and our unique insights into what makes public cloud a success within businesses of all sizes.
Enhancement Services
Effective cloud management requires regular enhancements and tuning. We maintain a backlog of enhancements, prioritised with your team, and action the top ones on a monthly sprint cycle to continuously improve your cloud.
Expert Team
With our cloud support team is a highly qualified team, with years of collective experience and complementary skill sets that you get access to across disciplines such as networking, data or automation, as well as core cloud skills.
Cloud Co-Pilot
We believe in supporting you and your team, not holding the controls at ransom. With co-pilot support, we work as a collective team, with full access and visibility to the tools we use, upskilling your team along the way.
ChatOps
We make it easy for you to contact us, with integrated ChatOps support acting as a direct line to our team of public cloud specialists. Your team can work with us as you do internally. We also offer traditional means of contact.
-
Support Services
At the core of Cloud Care is our operational support services, based upon industry best practice and our unique insights into what makes public cloud a success within businesses of all sizes.
-
Enhancement Services
Effective cloud management requires regular enhancements and tuning. We maintain a backlog of enhancements, prioritised with your team, and action the top ones on a monthly sprint cycle to continuously improve your cloud.
-
Expert Team
With our cloud support team is a highly qualified team, with years of collective experience and complementary skill sets that you get access to across disciplines such as networking, data or automation, as well as core cloud skills.
-
Cloud Co-Pilot
We believe in supporting you and your team, not holding the controls at ransom. With co-pilot support, we work as a collective team, with full access and visibility to the tools we use, upskilling your team along the way.
-
ChatOps
We make it easy for you to contact us, with integrated ChatOps support acting as a direct line to our team of public cloud specialists. Your team can work with us as you do internally. We also offer traditional means of contact.
