Cloud Care

Maximise cloud success with proactive cloud management.

Public cloud underpins the delivery of critical applications to internal or external users. Monitoring, optimising and securing your cloud platform on an ongoing basis improves performance while removing unnecessary costs.

With our team of cloud experts working alongside your team with our unique co-pilot approach, your team remains empowered and in control, as your cloud story builds.

Our service uniquely provides both support for day-to-day operations, while we maintain a backlog of enhancements and proactively improve your cloud environment month by month.

The Instillery have an innate understanding of our business and provide us with the IT support, agility and responsiveness our business needs in today’s global and digital marketplace.

Paul Littlefair

Chief Information Officer, Livestock Improvement Corporation

How We Do It

Expert Cloud Support

Call on our team of experts for support and escalation of cloud platform performance or availability issues, and for assistance and support with cloud configuration. Chatops available general enquiries and discussion about your cloud service.

Monitoring & Alerting

Visibility is the first step in ensuring systems stay up and running and don’t cause unnecessary slowdowns or risks to your business. We monitor your systems 24x7 looking at performance, capacity and availability.

Cost Optimisation

Cost optimisation is a key aspect of well managed public cloud. Using industry-leading tools, we provide insights into opportunities to optimise costs ensuring your business is paying for what you need, and nothing you don’t.

Security & Compliance

Move fast with public cloud while staying secure with security and compliance monitoring, which will alert of critical configuration changes, provide compliance scanning against industry standards and baseline security against best practices.

Cloud Advisory

Leverage years of experience when you need advice on best practices public cloud architecture and design such as tagging and taxonomy, account structures, security and networking and automation.

What We Offer

Support Services

At the core of Cloud Care is our operational support services, based upon industry best practice and our unique insights into what makes public cloud a success within businesses of all sizes.

Enhancement Services

Effective cloud management requires regular enhancements and tuning. We maintain a backlog of enhancements, prioritised with your team, and action the top ones on a monthly sprint cycle to continuously improve your cloud.

Expert Team

With our cloud support team is a highly qualified team, with years of collective experience and complementary skill sets that you get access to across disciplines such as networking, data or automation, as well as core cloud skills.

Cloud Co-Pilot

We believe in supporting you and your team, not holding the controls at ransom. With co-pilot support, we work as a collective team, with full access and visibility to the tools we use, upskilling your team along the way.


We make it easy for you to contact us, with integrated ChatOps support acting as a direct line to our team of public cloud specialists. Your team can work with us as you do internally. We also offer traditional means of contact.