Livestock Improvement Corporation (LIC) - Case Study

31 May 2018

Livestock Improvement Corporation (LIC), the dairy farmer-owned herd improvement cooperative, has once again awarded its Managed User Computing services and IT hardware contracts to The Instillery.

The terms of the deal see LIC and The Instillery enter a new two-year collaboration with a one-year right of renewal, extending on their previous six-year relationship. The Instillery provides the organisation with technology services and systems to support LIC and LIC Automation’s users’ desktops, laptops and mobile devices, extending across New Zealand and its international operations. LIC is New Zealand's largest supplier of genetic services and provides technology solutions to the dairy industry which aid in the creation of superior livestock and livestock performance, and improved farm productivity and decision making. The organisation has a staff of more than 600 employees and 1000 devices. Its head office is in Newstead, Hamilton and the organisation has offices globally, including the United Kingdom, Ireland, Australia and Brazil, plus distributors in China, Japan, South Africa and South America. 

Paul Littlefair, CIO of LIC, says the contracts were awarded to The Instillery as a result of their clear understanding of LIC's business needs, innovative service and tool-sets, and a proven track record of exceptional customer service. “The Instillery have an innate understanding of our business and provide us with the IT support, agility and responsiveness our business needs in today’s global and digital marketplace.” 

Jason Trower, board member of The Instillery says that through this new agreement The Instillery will bring new innovation and efficiencies to LIC's operations, supporting LIC to deliver on its strategic objectives. “LIC’s vision is to improve the prosperity and productivity of farmers and we’re looking forward to further strengthening their ability to do so by providing service management capabilities and tool-sets to contribute to their ongoing innovation in the dairy sector.” 

“We are working with a wider variety of New Zealand businesses and organisations than ever before and it’s reassuring to see companies such as LIC, among other new customers, share our vision of innovation and improvement achieved through technology, mirroring The Instillery’s ongoing investment in tools, capabilities and methodologies."